Draft a clear price change notice for customers
- Who it's for
- Owners raising prices who dread the awkward message
- Outcome
- A polite, plain notice you can send once you have checked the details.
- Why Handoff 2
- It writes a draft for you to check and send.
Steps
- Tell it the old and new prices, the start date and the reason, if you want to give one.
- Say who the notice is for and the tone you want.
- Ask it to flag anything it assumed.
- Check the figures and dates, then send it yourself.
Copy-paste prompt
Works with any agent. Replace the [square brackets] with your details.
Draft a short, friendly notice telling [customers] that [product/service] changes from [old price] to [new price] on [date]. Reason to give (optional): [reason].
Use only the figures and dates above; if something is missing, write [CHECK: ...]. Output the draft only; do not send.Notes for each agent
Only features we found in each provider's official documentation on 1 Nov 2026 are stated as product facts, with the source linked. Product features change; check before relying on them.
Claude Suggested
Ask Claude to save drafts, not send them. In Cowork's Manual mode it pauses for approval before using connector tools set to 'Needs approval'. Avoid 'Skip' mode for anything sent in your name.
From official docs Official source
ChatGPT Suggested
Before an app action such as sending an email, ChatGPT may show an approval card. Keep your email app on 'Always ask' or 'Allow read actions' so sending always needs your OK.
From official docs Official source
Gemini Suggested
Gemini can draft Gmail messages in chat (Google Workspace connected app required). The draft has a Send button, so read it first, or use 'Edit in Gmail' on the web to finish it in Gmail.
From official docs Official source
Microsoft Copilot Suggested
In Outlook, 'Draft with Copilot' writes a draft you edit and send yourself, and 'Coaching by Copilot' can suggest tone and clarity fixes.
From official docs Official source
Open agents & automations Suggested
In n8n, connect the send tool through a human review step: the workflow pauses and shows the exact message for Approve or Deny.
From official docs Official source
Common failure, and how to catch it
- What goes wrong
- Wrong dates or prices, or promises about existing contracts.
- How to catch it
- Compare every number and date against your price list, and search for [CHECK].
Time and cost
- Time to set up
- 10 minutes
- Cost
- Works in a standard chat on most plans; no extra tools needed.
Sources
- https://support.claude.com/en/articles/13345190-get-started-with-claude-cowork
- https://help.openai.com/en/articles/20001495-managing-app-permissions-in-chatgpt
- https://support.google.com/gemini/answer/18741629
- https://support.microsoft.com/en-gb/outlook/frequently-asked-questions-about-copilot-in-outlook
- https://docs.n8n.io/build/integrate-ai/ai-examples/human-in-the-loop-for-tools
Reviewed 1 Nov 2026 against the sources above. Written to work with any agent.
More customer support playbooks
- Draft answers to common customer questions from your own FAQ (Handoff 2)
- Tag and prioritise incoming support messages (Handoff 3)
- Draft replies to online reviews (Handoff 2)
- Check refund requests against your policy and prepare a decision (Handoff 4)
- Draft apology replies to customers whose orders are late (Handoff 2)
- Draft appointment reminder messages for tomorrow's bookings (Handoff 2)