Safe Handoff

Turn a price or opening-hours change into a customer notice

Handoff 2 Drafts for review Reviewed 20 Oct 2026 Set-up: 10 minutes

Who it's for
Owners who must tell customers about a change but dread the wording
Outcome
A clear notice for your website, email and shop window that you can approve in minutes.
Why Handoff 2
It drafts wording; you decide what is announced and when.

Steps

  1. Write the change in plain facts: what, from when, why.
  2. Ask for three versions: website banner, email, and a short sign.
  3. Ask it to flag anything it assumed.
  4. Fix the details and publish them yourself.

Copy-paste prompt

Works with any agent. Replace the [square brackets] with your details.

Write a customer notice about this change: [facts, effective date]. Tone: [warm/plain]. Give three versions: a one-line website banner, a 100-word email, and a 25-word sign.

Use only the facts above. Mark anything you assumed with [CHECK]. Output drafts only; do not publish or send.

Notes for each agent

Only features we found in each provider's official documentation on 20 Oct 2026 are stated as product facts, with the source linked. Product features change; check before relying on them.

Claude Suggested

Ask Claude to save drafts, not send them. In Cowork's Manual mode it pauses for approval before using connector tools set to 'Needs approval'. Avoid 'Skip' mode for anything sent in your name.

From official docs Official source

ChatGPT Suggested

Before an app action such as sending an email, ChatGPT may show an approval card. Keep your email app on 'Always ask' or 'Allow read actions' so sending always needs your OK.

From official docs Official source

Gemini Suggested

Gemini can draft Gmail messages in chat (Google Workspace connected app required). The draft has a Send button, so read it first, or use 'Edit in Gmail' on the web to finish it in Gmail.

From official docs Official source

Microsoft Copilot Suggested

In Outlook, 'Draft with Copilot' writes a draft you edit and send yourself, and 'Coaching by Copilot' can suggest tone and clarity fixes.

From official docs Official source

Open agents & automations Suggested

In n8n, connect the send tool through a human review step: the workflow pauses and shows the exact message for Approve or Deny.

From official docs Official source

Common failure, and how to catch it

What goes wrong
An invented date, discount or reason that you then promise customers.
How to catch it
The [CHECK] rule, and read each date and price against your facts.

Time and cost

Time to set up
10 minutes
Cost
Works in a standard chat on most plans; no extra tools needed.

Sources

Reviewed 20 Oct 2026 against the sources above. Written to work with any agent.

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